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Support Management

To keep an overview of the processes within TUMbase, the Support module is indispensable. This module is full of overviews and works closely with change management, incident management and problem management. The costs of tickets can also be included in reports.

Every service desk manager can not do without this module from TUMbase. The support management module works closely with the change, incident and problem management modules.

Benefits

Benefits of Support Management

  • Dashboards with colorful overviews
  • Many necessary clear reports for good management
  • Lead times for all your tickets
  • Overviews per department or cost center
  • Work closely with incident, change and problem management
  • and much more...

Interested?

Call us onĀ +31 (0) 35 75 10 449

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Tumbili Automatisering

Rontgenstraat 113
1223 LW HILVERSUM
The Netherlands

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